Free resources

Guides worth keeping.

Practical, jargon-free guides for business owners — the fundamentals that help a website get found, earn trust, and turn visitors into customers. Take what’s useful, no strings attached.

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1 guide
Audit · PDF scorecard

The Website Scorecard

A five-minute, honest self-assessment across the six things that decide whether a website works — found, fast, clear, trustworthy, converting, current. Score yourself and know exactly what to fix first. No jargon, no code.

24 pointsGet the guide

Get found

3 guides
SEO · PDF guide

The SEO Website Checklist

A plain-English guide to the on-page fundamentals that decide whether your site earns traffic. Every check comes with the reason it matters — plus a 30-day plan to work through them. No jargon, no code.

24 checkpointsGet the guide
AEO · PDF guide

The AEO Website Checklist

A plain-English guide to Answer Engine Optimization — how to become the answer ChatGPT, Perplexity, and Google's AI give when customers ask. Every check comes with the reason it matters, plus a 30-day plan. No jargon, no code.

24 checkpointsGet the guide
GEO · PDF guide

The GEO Website Checklist

A plain-English guide to Generative Engine Optimization — how to make AI engines know your business, describe it accurately, and shortlist it when customers ask for recommendations. With reasons and a 30-day plan. No jargon, no code.

24 checkpointsGet the guide

Design & convert

3 guides
Conversion · PDF guide

The Website Conversion Checklist

A plain-English checklist for turning visitors into customers — the clarity, trust, and design fundamentals that decide whether a website actually books work. Every check comes with the reason it matters, plus a 30-day plan. No jargon, no code.

24 checkpointsGet the guide
Performance · PDF guide

Why Your Website Is Slow

Speed decides whether visitors stay and whether Google ranks you — and most small-business sites are slower than their owners realise. A plain-English guide to why, what it's costing you, and what to fix. No jargon, no code.

24 checkpointsGet the guide
Design · PDF guide

What Makes a Website Look Trustworthy

Visitors judge your credibility in seconds, mostly on how the site looks and feels — long before they read a word. A plain-English guide to the design choices that signal trust, for people who aren't designers. No jargon, no code.

24 checkpointsGet the guide

By industry

4 guides
Contractors · PDF checklist

The Contractor Website Checklist

What a contractor's website needs to win the homeowner's trust and the phone call — from showing your work to proving you're licensed, local, and worth the quote. In plain English, with the reason behind every check.

24 checkpointsGet the guide
Manufacturing · PDF checklist

The Manufacturer Website Checklist

What an industrial manufacturer's website needs to win serious B2B buyers — capabilities stated plainly, specs engineers can use, credibility they can verify, and an easy path to an RFQ. In plain English, with the reason behind every check.

24 checkpointsGet the guide
Marine · PDF checklist

The Marine Website Checklist

What a boatyard, marina, or marine-services website needs to win boat owners' trust and bookings — clear services, a findable location, proof you can be trusted with an expensive boat, and a site that handles the seasonal rush.

24 checkpointsGet the guide
Engineering · PDF checklist

The Engineering Website Checklist

What an engineering or technical consulting firm's website needs to win serious work — clear expertise, project proof, verifiable credentials, and an easy path to start a conversation or an RFP. In plain English, with the reason behind every check.

24 checkpointsGet the guide

Local & trust

3 guides
Local · PDF checklist

The Google Business Profile Checklist

Your Google Business Profile is the most-seen thing about your business — and most owners leave it half-finished. A plain-English checklist to claim it, complete it, and turn it into a steady source of calls. No jargon, no code.

24 checkpointsGet the guide
Accessibility · PDF checklist

The Website Accessibility Checklist

Making your website usable by everyone is the right thing to do, better for search, and a real way to reduce legal risk. A plain-English checklist of what to check and why — for owners, not developers. No jargon, no code.

24 checkpointsGet the guide
Reviews · PDF guide

How to Get More Reviews

Reviews drive your local ranking, your conversion, and now whether AI assistants recommend you — and most businesses simply don't ask. A plain-English guide to getting more, handling them well, and putting them to work. No jargon, no code.

24 checkpointsGet the guide

Choosing a partner

3 guides
Hiring · PDF guide

How to Hire a Web Designer

The 24 questions to ask before you hire anyone to build your website — with what a good answer sounds like for each. The guide that helps you tell a real partner from a template shop before you sign. No jargon, no code.

24 questionsGet the guide
Pricing · PDF guide

What a Custom Website Costs

An honest answer to the question every business owner asks and few get straight — why website prices vary so wildly, what you're really paying for, and why the cheapest option so often costs the most. No jargon, no sales pitch.

24 pointsGet the guide
Buying · PDF guide

Custom vs. Template

An honest comparison for anyone weighing a do-it-yourself template against a custom-built website — the real trade-offs in cost, design, performance, and control, and how to tell which is right for your business. No jargon, no hard sell.

24 pointsGet the guide